Account management overview
Manage Account is where you manage subscriptions, licenses, team members, organization settings, and your personal profile. Open it from your account name or profile icon by selecting Manage Account.
The page contains five tabs: Billing, Licenses, Organization, Profile, and Privacy. Some actions, such as inviting members and managing licenses, are available only to users with an Admin role.
Billing
The Billing tab shows whether your subscription is Active or inactive and displays the expiration date. Contact your administrator for renewal questions. For details, see Manage subscriptions and licenses.
Licenses
The Licenses tab (admin only) lists all team members and their license status. Select Refresh to update the list. Open the three-dot menu in the Actions column to select Downgrade to Editor, Transfer License, or Revoke License. Revoking removes Edit access and downgrades that user's file shares to View. To add users before assigning licenses, go to Organization -> Members first. For details, see Manage subscriptions and licenses.
Organization
The Organization tab has two sections in the left sidebar: General (upload a logo and change organization name — select Update profile then Save) and Members (view all members by name, email, and role; select Invite, enter emails, and select Send invitations; switch between the Members and Invitations sub-tabs to see active and pending users). For details, see Manage your organization.
Profile
The Profile tab lets you update your display name and profile image (select Update profile), add or update a phone number (select + Add phone number), and manage security settings (select Update password, add a passkey, or enable two-step verification). For details, see Manage your profile and security.
Privacy
The Privacy tab covers data export, legal documents, data collection settings, and account deletion. For details, see Manage privacy and your data.